Henan Hengyuan Crane Machinery Group Co., Ltd.
  TEL: 86-373-3021199

FAQ Category


  • Q Working life?

    A After confirmed, the working life is about 30 years under common use.
  • Q Safety device

    A Overload Limiter, Limit Switch (Lifting and Traveling), Interlock protection device, Buffer, Overhaul cage, Rail clear plate, Protective cover, Bus Bar preventer plate, Anti-collision device, Main isolating switch, Emergency stop system, Motor overload protection, and so on. 
  • Q How can we install the crane?

    Our senior engineer can be your side to do the installation guide service and training. Moreover, our best sales visit your country. Help you until all the crane can smoothly working.
    If no need engineer go your side. Our whole set installation manual is enough for your use. English version certificate, drawings, installation guide manual, together with site condition procedure pictures. 
  • Q Can you provide the serious lifting tools?

    A Sure, we can provide any lift tools such as lift sling belt, lift clamp, grab, magnet or other specials as your requirement!
  • Q How long is your warranty?

    A Usually our warranty is 15 months after received the goods. Can adjust for you on your requires.
  • Q Can this type work in hazardous environment?

    Sure. Can customize for you, acid proof, dust workshop or explosion proof, no problem for that. 
  • Q How many operating methods for my selection?

    standard operating methods: 
    A: pendent controller with push buttons. 
    B. remote control with push buttons 
    C. cabin (space capsule seat) control with joystick. 
    Choose any type as you like.
  • Q What’s the information should I provide when inquiry?

    More details or drawings, more better. 
    A: lift capacity, 
    B. span, 
    C. lift height
    D. power source 
    E. Using environment 
    or other specials you give us will be more appreciated.

Contact us

   ADD: NO.6 Juren Ave.,Henan Crane Industrial park
  TEL: 86-373-3021199
   Mobile: 0086 15637358900
   FAX: 86-373-3032158
  Mail:  sales@hycranecn.com


  • Jul
    A Return Order From Uzbekistan

    Recently, we finish an order about hoist with a customer, from UZ. This is the third deal.Our cooperation going on well, it attribute to our last perfect cooperation. The customer purchased hoist last year when he need hoist. Our salesman also received nice comment. The customer expressed the hoist

  • Jul
    crane motor

    Saudi Arabia: An Order Become A New Partner Hengyuan is honour to share our good news.One customer search us in Alibaba shop(https://dowellcrane.en.alibaba.com).The customer need to electric motor, so he sent us his requirements and communicate with our salesman in details online, including model nu