Henan Hengyuan Crane Machinery Group Co., Ltd. 
  TEL: 86-373-3021199
  • Product Name
  • Product Keyword
  • Product Model
  • Product Summary
  • Product Description
  • Multi Field Search
You are here: Home » Service&Support
Hengyuan Group is a leading lifting equipment manufacturing pioneer in China, which has strong technical background, professional resources and rapid response to customer demand. We aim to provide sincere service to every customer, and we are very confident that we can provide powerful guarantee for the efficient operation of our equipment.

We promise one year gurantee after-sales, and we are ready to help our customers solve every problems by all ways, such as installation problems, abnormal operation breakdowns and so on. In addition, we can provide professional operation guidance for customers that have little experience in operating our lifting equipment in a short time.
24 Hours Service Online
Hengyuan Group offers 24 hours customer service online, and all your questions will be timely answered and solved within 24 hours.
In addition, one can also leave us a message if they want to get a free product inquiry at any time.
Professional Guidance

We have many professional engineers and installation personnel be on call at any time. We can send them to help customers install the equipment if necessary, which can grealty improve the production efficiency with least investment.

Regular Maintenance Direct

We offer customized maintenance plan, and carry out regular inspection and cleaning machine components, security testing, operation of lubrication, which can ensure the crane keep running in accordance with the technical specifications.
Emergency Contact

Hot Service Line: 0086 0373 3021199
Our E-mail: sales@hycranecn.com

Fax: 86-373-3032158
Contact us by the listed contact info at any time if there is anything wrong in the working process. 

Contact us

   ADD: NO.6 Juren Ave.,Henan Crane Industrial park
  TEL: 86-373-3021199
   Mobile: 0086 15637358900
   FAX: 86-373-3032158
  Mail:  sales@hycranecn.com


  • Oct
    Jib crane installation precautions

    Cantilever crane is a kind of common small and medium-sized lifting equipment, take the column cantilever crane as an example, its unique structure, safe and reliable performance, high efficiency, energy saving, time saving, flexible operation set many advantages in one.

  • Sep
    Under what circumstances double beam overhead crane equipment prohibited lifting

    Double-beam bridge crane equipment is suitable for a variety of occasions, but in some special circumstances, the equipment is not allowed to put into use, the result of determined operation is a potential safety hazard. We have been emphasizing the safety of cranes, so these must be mastered.